Besat paper Value co-creation and changing role of suppliers and customers
Business Interaction in S-D Logic
Corsaro, D., Sebastiani, R., Snehota, I.
Best paper The Viable System Approach
Enhancement, Value and Viability of Cultural Heritage. Towards a Service-Based Systems Approach
Barile, S., Montella, M., Saviano, M.
Best paper Service process and engineering
Transitioning to Service
Smith, L., Maull, R., Ng, I.