Best paper – Service Science
Mapping the potential impacts of artificial intelligence and machine learning on the business education system
Brady, Fellenz and Leferve
Best paper – Service-Dominant Logic
Designing Fourth Place, where sustainable service ecosystem exists
Anzivino, Nenonen, Sebastiani
Best paper – Systems Theory and Complexity
Smartness and resilience for urban management, a content analysis
Cosimato, Carrubbo, Vona, Di Bernardo