Best Papers Awards 2011

"Value co-creation and changing role of suppliers and customers"

Business Interaction in S-D Logic

DANIELA CORSARO – ROBERTA SEBASTIANI – IVAN SNEHOTA

"The Viable System Approach"

Enhancement, Value and Viability of Cultural Heritage. Towards a Service-Based Systems Approach.

SERGIO BARILE – MASSIMO MONTELLA – MARIALUISA SAVIANO

"Service process and engineering"

Practices as units of value creation

HOLTTINEN HELI