Journal of Service Theory and Practice

In this section, it will be possible to download material for studying and researching, as well as to publish papers related to the topics of interest. JSTP aims to publish research in the field of service management that makes a theoretical contribution to the service research literature, as well as impacting in a positive way on industry practices by offering specific recommendations and action plans. Recognizing the importance of the service sector across the globe, the Journal encourages submissions and/or studying issues from around the world. JSTP gives prominence to research based on real-world data, both quantitative or qualitative. The journal also encourages the submission of strong conceptual and theoretical papers giving a substantive contribution to the scholarly literature in service management. JSTP publishes double-blind peer-reviewed papers and encourages submissions from both academics and practitioners.

JSTP Award 2017

MSQ Award 2015