The Concept of Service Strategy Scorecard – an Integrated Approach for Lean Service Engineering and Service Improvement: Theorical framework and implications for Service Science
The Concept of Service Strategy Scorecard – an Integrated Approach for Lean Service Engineering and Service Improvement: Theorical framework and implications for Service Science
The Concept of Service Strategy Scorecard – an Integrated Approach for Lean Service Engineering and Service Improvement: Theorical framework and implications for Service Science
