Service Science

Service Research integration and future directions – The Naples Forum on Service

Guest editor(s): Ralph Badinelli, Francesco Polese, Cristina Mele

2012, Vol.4, No.2

http://servsci.journal.informs.org/content/4/2.toc

*****************************************************************************************

Mercati & Competitività

The Three Service Marketing Paradigms: which one are you guided by?

The Three pillars of the Naples Forum

Guest editor(s): Evert Gummesson, Cristina Mele, Francesco Polese

About to be Published: 2012, Issue 2

http://www.francoangeli.it/riviste/sommario.asp?IDRivista=125

*****************************************************************************************

Journal of Service Management

The Naples Forum on Service: What's Ahead in Service?

Guest editor(s): Evert Gummesson, Cristina Mele, Francesco Polese

2012, Vol.23, Issue No.4

http://www.emeraldinsight.com/journals.htm?issn=1757-5818&volume=23&issue=4

*****************************************************************************************

Journal of Business Market Management

Network & Systems theory suggestions to service research advance

Guest editor(s): Evert Gummesson, Cristina Mele, Francesco Polese

2012, Vol.5 No.2

http://www.jbm-online.net/index.php/jbm/issue/view/18