International Journal of Quality and Service Science
Special Issue: The 2009 Naples Forum on Service – service-dominant logic, service science and network theory: integrating three perspectives for a new service agenda
Guest editor(s): E. Gummesson, C. Mele and F. Polese
Published: 2010, Volume 2 issue 1
http://www.emeraldinsight.com/journals.htm?issn=1756-669x&volume=2&issue=1
To download the above publication:
USER: naplesforum
PASSWORD: Emerald2010
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Service Science
System Thinking for Service Research Advances
Guest editor(s): Sergio Barile, Jim Spohrer, Francesco Polese
Published: Spring/Summer 2010, Volume 2, Number 1/2
http://www.sersci.com/ServiceScience/magazine_details.php?id=5
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Mercati e Competitività
2009 Naples Forum on Service. Introduction
Guest editor(s): Evert Gummesson, Cristina Mele, Francesco Polese
Published: Spring 2010, Issue 1