Special Issues with selected papers discussed within the '2015 Naples Forum on Service'
Service Science,
Vol. 9, No. 1, ISSN 2164-3962
https://pubsonline.informs.org/toc/serv/9/1
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Marketing Theory,
IN PRESS, ISSN 1470-5931
http://journals.sagepub.com/doi/full/10.1177/1470593118774201
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Journal of Service Theory and Practice
Vol. 27, No.5, ISSN 2055-6225