Best Paper Awards 2021

Best paper - Service-Dominant Logic

Role of Informal Institutions in BOP Economy: A Service-Dominant Logic View

Siddike Md A.K., Hidaka Kazuyoshi

Best paper - Service Science

Optimizing service value creation with smart, connected products
Meierhofer, J., Heitz, C. Hannich, F.

Best paper - Network and System Theory

Intelligent agents and ecostructuring decisions in service journeys

Badinelli, R.