Best paper - Service-Dominant Logic
Role of Informal Institutions in BOP Economy: A Service-Dominant Logic View
Siddike Md A.K., Hidaka Kazuyoshi
Best paper - Service Science
Optimizing service value creation with smart, connected products
Meierhofer, J., Heitz, C. Hannich, F.
Best paper - Network and System Theory
Intelligent agents and ecostructuring decisions in service journeys
Badinelli, R.